Privacy Policy

mpo880 is an internationally operated online betting and gaming platform designed for Indonesia's discerning adult players. We serve members across Indonesia — including Jakarta, Surabaya, Bandung, Medan, Semarang, Makassar, Palembang, Bali, and Yogyakarta — as well as Indonesian players residing abroad.

We recognise that when you use our platform, you entrust us with sensitive personal and financial information. That trust is something we take seriously. This Policy is designed to be transparent: we tell you precisely what data we collect, why we need it, what we do with it, and how long we keep it. We do not collect data beyond what is necessary for the stated purposes described in this document.

mpo880 operates as the data controller in respect of the personal data it collects directly from Players. Where mpo880 engages third-party processors — for example, payment service providers or identity verification services — those processors act under binding contractual obligations that require them to handle your data only on mpo880's instructions and in accordance with applicable data protection standards.

The following definitions apply throughout this Privacy Policy:

• "Personal Data" means any information relating to an identified or identifiable natural person — including name, email address, date of birth, financial account details, device identifiers, and IP addresses.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, transmission, and deletion.
• "Data Controller" means the entity that determines the purposes and means of processing Personal Data. mpo880 is the Data Controller for data collected via the platform.
• "Data Processor" means a third party that processes Personal Data on behalf of the Data Controller, under written instruction and subject to binding contractual obligations.
• "Sensitive Data" means Personal Data that, by its nature, warrants a higher level of protection — including financial account details, identity document numbers, and data relating to health or gambling behaviour.
• "Cookie" means a small text file placed on your device by the platform to support session management, analytics, and personalisation functions.
• "KYC" means Know Your Customer — the mandatory identity and address verification process conducted prior to first withdrawal and at other stages of the account lifecycle.

mpo880 collects the following categories of Personal Data from Players:

mpo880 does not collect data beyond what is listed above. We do not collect biometric data, precise geo-location data, or social media profile data unless a Player voluntarily provides such information as part of a customer support interaction.

mpo880 collects Personal Data through the following channels and mechanisms:

• Direct Provision: Data you submit voluntarily when registering an account, completing KYC, making a deposit or withdrawal, contacting support, or participating in a promotion.
• Automated Technical Collection: Data collected automatically when you access the platform, including IP addresses, browser fingerprints, device identifiers, session timestamps, and page navigation events, via server logs and platform analytics tools.
• Cookies and Tracking Technologies: The platform uses functional, analytical, and — where consent has been given — marketing cookies. See Section 10 for full details of our cookies practices.
• Third-Party Identity Verification Providers: During KYC, mpo880 may use third-party identity verification services to cross-reference the identity documents you provide against public or licensed databases. Such providers process your data only on mpo880's instruction and under binding data protection contracts.
• Payment Service Providers: When you make a deposit or withdrawal via a local bank (BCA, BRI, BNI, Mandiri) or e-wallet (OV O, DANA, GoPay, ShopeePay), mpo880 receives a transaction confirmation and reference number from the payment provider. We do not store full bank account numbers beyond what is required for reconciliation and AML compliance purposes.
• Customer Support Interactions: When you contact the mpo880 support team by email, the content of that communication — including any attachments or personal information you choose to share — is collected and stored as part of our support records.

mpo880 processes your Personal Data for the following specific and documented purposes:

• Account Management: To create, administer, and maintain your mpo880 account, including authentication, password management, and account security monitoring.
• Identity Verification (KYC): To verify your identity, age (21+), and residential address in fulfilment of our anti-money-laundering obligations and responsible gaming commitments.
• Payment Processing: To facilitate deposits and withdrawals via approved local payment channels, including reconciliation, fraud screening, and chargeback management.
• Anti-Money-Laundering (AML) Compliance: To monitor transaction patterns, detect suspicious activity, and report to relevant authorities where required by applicable law.
• Responsible Gaming: To identify players who may be exhibiting signs of problem gambling, to administer self-exclusion and cooling-off requests, and to enforce deposit limits and session restrictions.
• Platform Improvement: To analyse aggregated usage data in order to optimise platform performance, improve game offerings, and enhance the overall player experience.
• Customer Support: To respond to enquiries, resolve disputes, investigate complaints, and maintain records of support interactions for quality assurance purposes.
• Marketing Communications: Where you have provided explicit consent, to send you promotional communications including bonus offers, event updates, and seasonal campaigns (e.g., Ramadhan promotions, Indonesian Independence Day specials). You may withdraw consent at any time.
• Legal and Regulatory Compliance: To comply with all applicable legal obligations, respond to lawful requests from authorities, and defend mpo880's legal rights and interests.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other security threats to the platform and its players.

mpo880 will not use your Personal Data for any purpose that is incompatible with those listed above without first obtaining your express consent or being required to do so by law.

mpo880 processes your Personal Data on the following legal bases:

• Contractual Necessity: Processing that is necessary to perform the contract between you and mpo880 — including account registration, payment processing, and KYC verification — is carried out on the basis that it is necessary for the fulfilment of our contractual obligations to you.
• Legal Obligation: Processing required to comply with applicable AML regulations, identity verification mandates, and gaming licence conditions is carried out on the basis of legal obligation.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics is carried out on the basis of mpo880's legitimate interests, provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for marketing communications and non-essential cookies is carried out on the basis of your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time by contacting [email protected] or adjusting your account preferences — this will not affect the lawfulness of processing carried out before withdrawal of consent.

mpo880 does not sell, rent, or trade your Personal Data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to binding data protection agreements:

• Payment Processors: Local bank transfer facilitators and e-wallet providers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, OVO, DANA, GoPay, ShopeePay) receive only the data necessary to process your specific transaction.
• Identity Verification Providers: Third-party KYC and AML screening services may process your identity documents and personal information solely to complete verification checks on mpo880's behalf.
• Game Content Providers: Platform partners such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft receive anonymised session identifiers for the purpose of delivering and recording game results. They do not receive your full identity or financial data.
• IT Infrastructure and Security Providers: Cloud hosting providers, cybersecurity services, and platform infrastructure partners may process Technical Data as part of operating and securing the mpo880 platform.
• Legal and Regulatory Authorities: mpo880 may disclose Personal Data to law enforcement agencies, gaming regulators, financial intelligence units, or other government authorities where required by applicable law, court order, or regulatory instruction. mpo880 will, where legally permitted, notify affected players of such disclosure.
• Professional Advisers: Lawyers, auditors, and compliance consultants engaged by mpo880 may access Personal Data on a strictly confidential and need-to-know basis in the course of providing their professional services.

mpo880 operates internationally and may transfer your Personal Data to countries outside Indonesia for the purposes of platform hosting, game delivery, and technical operations. In all cases where such transfers occur, mpo880 ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to that described in this Policy.

Safeguards employed for international data transfers may include:

• Standard contractual clauses approved by relevant data protection authorities, incorporated into agreements with the receiving entity.
• Transfer only to countries or organisations that maintain data protection standards equivalent to or stronger than those applied by mpo880.
• Pseudonymisation or anonymisation of data prior to transfer, where operationally feasible and where full identification is not required by the receiving entity.

If you would like further information about the specific safeguards in place for any particular international transfer of your data, please contact us at [email protected].

mpo880 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with mpo880's data disposal procedures. Anonymised data — which cannot be used to re-identify any individual — may be retained indefinitely for statistical and analytical purposes.

The mpo880 platform uses cookies and similar tracking technologies to support essential platform functionality, analyse usage patterns, and — where consent is given — deliver personalised content. The following categories of cookies are used:

• Strictly Necessary Cookies: These cookies are essential for the platform to function correctly. They manage your session authentication, maintain your login state, remember your language preferences, and ensure the security of your account. These cookies cannot be disabled.
• Analytical / Performance Cookies: These cookies collect aggregated, anonymised data about how players use the platform — including which pages are visited most frequently, where users navigate from, and how long sessions last. This data is used exclusively to improve platform performance and user experience.
• Functional Cookies: These cookies remember your preferences (such as preferred payment method or display settings) to deliver a more personalised experience on subsequent visits.
• Marketing Cookies: With your explicit consent only, these cookies may be used to track your interaction with promotional content and to attribute registration events to specific marketing campaigns. You may withdraw consent at any time via your account settings.

You can manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may impair the functionality of the mpo880 platform. mpo880 does not use third-party advertising networks or cross-site tracking cookies.

Subject to applicable data protection law and any overriding legal obligations (such as AML record-keeping requirements), you hold the following rights with respect to your Personal Data processed by mpo880:

• Right of Access: You have the right to request a copy of the Personal Data mpo880 holds about you, together with information about how it is used and with whom it has been shared.
• Right to Rectification: You have the right to request correction of any Personal Data that is inaccurate or incomplete. You may also update certain account details directly via your account settings.
• Right to Erasure ("Right to be Forgotten"): In certain circumstances, you have the right to request deletion of your Personal Data. This right is subject to mpo880's legal obligations to retain certain data for AML and regulatory purposes, which take precedence.
• Right to Restriction of Processing: You have the right to request that mpo880 restricts the processing of your Personal Data in certain circumstances — for example, while a rectification request is being assessed.
• Right to Data Portability: Where processing is based on your consent or contractual necessity and is carried out by automated means, you have the right to receive your Personal Data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to processing based on mpo880's legitimate interests, including profiling carried out for responsible gaming monitoring purposes. Where you object, mpo880 will cease processing unless it can demonstrate compelling legitimate grounds that override your rights.
• Right to Withdraw Consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please submit a written request to [email protected] with the subject line "Data Rights Request". We will acknowledge your request within five (5) business days and aim to fulfil it within thirty (30) calendar days, subject to identity verification and any applicable legal restrictions.

The mpo880 platform is strictly intended for adults aged 21 years or older. We do not knowingly collect, process, or retain Personal Data from individuals under the age of 21. Age verification is a mandatory component of our KYC process, and accounts found to belong to individuals under 21 will be immediately terminated and all associated data deleted, except where retention is required for regulatory reporting purposes.

If you are a parent or guardian and you believe your child has registered an account on the mpo880 platform or provided us with their Personal Data without your knowledge or consent, please contact us immediately at [email protected]. We will investigate and take prompt action, including permanent account closure and secure erasure of the minor's data.

mpo880 encourages parents and guardians to maintain open conversations with young people about the risks associated with online gambling and to use parental control tools available through internet service providers and device manufacturers to restrict access to gambling platforms.

mpo880 implements a comprehensive, layered approach to data security, designed to protect your Personal Data against unauthorised access, disclosure, alteration, and destruction. Our security framework includes the following measures:

• 256-Bit SSL/TLS Encryption: All data transmitted between your device and the mpo880 platform is encrypted using industry-standard TLS 1.2 or higher. This includes account login credentials, payment details, and KYC document uploads.
• Encrypted Data Storage: Sensitive data stored on mpo880's servers — including identity document records and financial account references — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to Player data is restricted to authorised personnel only, on a strictly enforced need-to-know basis. All internal access events are logged, monitored, and subject to periodic audit.
• Two-Factor Authentication (2FA): Players are encouraged to enable 2FA on their accounts for an additional layer of login security. All administrative access to mpo880's back-end systems requires multi-factor authentication.
• Continuous Threat Monitoring: mpo880 deploys real-time intrusion detection systems (IDS) and security information and event management (SIEM) tools to monitor the platform for suspicious activity and emerging threats.
• Penetration Testing: The platform undergoes regular third-party penetration testing and vulnerability assessments to identify and remediate security weaknesses before they can be exploited.
• Incident Response: In the event of a confirmed data breach affecting your Personal Data, mpo880 will notify you and the relevant regulatory authorities within the timeframes required by applicable law, and take immediate steps to contain and remediate the incident.

Despite these measures, no online platform can guarantee absolute security against all possible threats. You are also responsible for maintaining the confidentiality of your own account credentials and for notifying us immediately if you suspect any unauthorised access to your account.

The mpo880 platform may contain references to third-party game providers and payment services. While mpo880 takes reasonable steps to ensure that its partners maintain appropriate data protection standards, this Privacy Policy applies solely to data processed by mpo880 in its capacity as Data Controller.

Third-party services — including payment processors such as BCA, OVO, and GoPay, and game providers such as Pragmatic Play and Evolution Gaming — operate under their own independent privacy policies and data protection frameworks. mpo880 is not responsible for the privacy practices or content of those third-party services.

We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the mpo880 platform. If you have concerns about how a third-party partner processes your data, please contact us at [email protected] and we will assist where possible.

mpo880 reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in applicable data protection law, platform operations, or data processing practices. The revised Policy will be published on this page with an updated effective date.

Where an amendment is material — meaning it substantively affects your rights or how your Personal Data is processed — mpo880 will notify registered Players by email at least seven (7) days before the revised Policy takes effect. For non-material amendments (such as clarifications of existing practices or typographical corrections), the revised Policy will take effect from the date of publication without prior individual notification.

We recommend that you review this Privacy Policy periodically to stay informed about how mpo880 protects your data. Your continued use of the platform following any amendment constitutes your acknowledgement of the revised Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way mpo880 processes your Personal Data — including requests to exercise your data rights under Section 11 — please contact our support and data protection team using the details below.

• Email: [email protected] (plain text only — not a clickable link)
• Subject Line for Data Requests: "Data Rights Request" or "Privacy Enquiry"
• Response Time: Acknowledgement within 5 business days; full response within 30 calendar days
• Support Hours: 24 hours a day, 7 days a week — covering WIB (UTC+7), WITA (UTC+8), and WIT (UTC+9)

For matters relating to your account terms, bonus conditions, or platform rules, please refer to our Terms & Conditions. For guidance on responsible gaming tools and self-exclusion, please visit our Responsible Gaming page.